Please fill out the contact form below and we will reply as soon as possible.
You can change your login / sign in details by going to Admin> My login details (this is located in...
March 13th, 2023 3157 views 0 likes
To reset your password please follow this link Docmail - Retrieve forgotten log-in details (cfhdocmail.com) Why can’t I...
March 13th, 2023 2272 views 0 likes
The document types that can be used on Docmail are: Microsoft word (.doc or .docx)Rich Text Format (.rtf)Open Office (.odt)Portable...
March 13th, 2023 2257 views 0 likes
The latest Docmail pricing can be found here: CFH Docmail Pricelist Our pricing structure has been designed to be very...
March 13th, 2023 4158 views 0 likes
Docmail operates a next working day despatch if your order is placed Monday to Friday. Orders placed over the weekend...
March 13th, 2023 12257 views 4 likes
Docmail offers a returns management service for all letters that are returned to us, meaning that any of your letters...
March 13th, 2023 1812 views 0 likes
Due to the GDPR Data Retention guidance, we do not retain information longer than is necessary. Docmail will automatically clear...
March 13th, 2023 2062 views 1 likes
The paper we use is white 100gsm premium treated stock and we use generic white envelopes. For postcards we use...
March 16th, 2023 1508 views 0 likes
Docmail has a next level, corporate functionality. We call it our Enterprise plan. These include the facility to incorporate organisational...
March 13th, 2023 2409 views 0 likes
A copy of your invoices can be downloaded from Admin> My invoices (this is located in the ‘Mailing’ box on...
March 13th, 2023 1519 views 0 likes
When uploading documents to Docmail they may come through as corrupt documents. This will show as a grey imagine with...
March 16th, 2023 1735 views 0 likes
You can change the address panel font and size in the advanced printing options when uploading the document. These options...
March 16th, 2023 1682 views 0 likes
Yes, you can include logos within your mailings and on your envelopes. You can either include logos in your supplied...
March 16th, 2023 1444 views 0 likes
You can check the status of orders at any time within your Docmail account. Click on “My Mailings” at the...
March 16th, 2023 1897 views 0 likes
Let us help you. We have a dedicated support team who are there to support you and your mailing needs....
March 16th, 2023 1869 views 0 likes
If you have up to 14 sheets we will fold and enclose this into a C5 envelope. Docmail C5 envelope...
March 13th, 2023 1743 views 2 likes
Templates for Docmail can be accessed in the following location: https://www.docmail.co.uk/templates/ Documents can be added into Docmail as Microsoft...
March 21st, 2023 2241 views 0 likes
Docmail will apply a barcode to the left hand margin on the front of each sheet of paper for all...
March 21st, 2023 1929 views 0 likes
Logos can be applied in two ways: You can either embed any logos and signatures you require in your individual...
March 21st, 2023 1657 views 0 likes
You can tell Docmail to include personalised pieces of data from your spreadsheet into your document by using ‘merge tags’. ...
March 21st, 2023 2081 views 0 likes
To put form fields into an existing PDF: Select ‘Forms’ from the menu bar Select ‘Add or Edit Fields’ from...
March 21st, 2023 1534 views 0 likes
Docmail can automatically insert the date into your documents. This will be the date we print your mailing. If you...
March 21st, 2023 1530 views 0 likes
Sometimes your merge tag information can be the same for every recipient in a certain mailing, but can vary depending...
March 21st, 2023 1515 views 0 likes
First click on the Microsoft Office button or on the ‘File’ tab in the upper left hand corner and choose...
March 21st, 2023 1817 views 0 likes
A multiple address stream means a group of documents that already have the name and address of the recipients on...
March 21st, 2023 1718 views 0 likes
Microsoft Word has the ability to generate QR codes and add them to your document using the mail merge functionality. ...
March 23rd, 2023 9384 views 1 likes
To check the service status of Docmail, please visit: Docmail Status Checker This will show you if we are experiencing...
March 20th, 2023 2402 views 0 likes
Have you received a notification that you have an incomplete Docmail mailing? Simply log into your Docmail account: Docmail -...
June 26th, 2023 1414 views 0 likes
To delete an order that you have created, you will need to log into your Docmail account. Docmail - Please...
June 29th, 2023 1794 views 0 likes
If you wish to close your Docmail account, simply log into your account. https://www.docmail.co.uk/Live/login?VM=Everyone Visit the ADMIN Section of your...
July 3rd, 2023 1399 views 0 likes
As part of our web service you can delete or edit your addresses. You can edit your addresses to make...
July 5th, 2023 1397 views 0 likes
What Is Economy Access? Economy Access postage is an alternative to the standard Docmail DSA mail option, with the main...
June 14th, 2024 1741 views 3 likes