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How to set default mailing options You can set default mailing options for your whole account against each product that...
March 13th, 2023 1608 views 0 likes
Docmail will apply a small barcode to the left hand margin on the front of each sheet of paper for...
March 16th, 2023 1799 views 0 likes
This is where you build and send your mailings, whether that’s letters, texts, A3 folded sheets, postcards, or greetings cards. ...
March 20th, 2023 1288 views 1 likes
The first screen asks you to select the product type that you would like to use: A3 folded sheet A4...
March 21st, 2023 1192 views 0 likes
Mailing Name Here you can give your mailing a name to identify it. Mailing Description You can enter further information...
March 21st, 2023 1329 views 0 likes
Click the option that you would like to use to tell Docmail which document you want to send. You can...
March 21st, 2023 1384 views 0 likes
You can choose how documents will print together in the advanced printing options when uploading the document. The most cost-effective...
March 16th, 2023 1169 views 0 likes
When adding a document you will have the option to shrink to fit or keep the document the original size. ...
March 16th, 2023 1032 views 0 likes
Advanced Options You can see advanced options by clicking to expand the section. Name You can give your mailing a...
March 21st, 2023 1314 views 0 likes
When you select Greetings Card as your document you will see the options to design, upload or add a document...
March 21st, 2023 1155 views 0 likes
The screens for creating a postcard mailing are similar to those for a greetings card. You can use your own...
March 21st, 2023 1149 views 0 likes
If you click on ‘add documents’, you can design your own outer envelope for your mailing to go into. You...
March 21st, 2023 1275 views 0 likes
In order to send your mailing via SMS, you must first create a new mailing. Once the new mailing...
March 21st, 2023 2198 views 0 likes
Once you have added your documents you can upload your addresses and mobile numbers. The upload process for mobile numbers...
March 21st, 2023 1138 views 0 likes
You will then need to select the address name format for Docmail to use by clicking on the format that...
March 21st, 2023 1104 views 0 likes
Clicking on the Envelope preference will expand the box and offer various options. Outer envelopes You can select your outer...
March 21st, 2023 1164 views 0 likes
When the addresses are added Docmail will mark each one with a ‘Validation type’ - with either a green tick,...
March 21st, 2023 1238 views 0 likes
Postal surcharge addresses may sometimes have a greyed out tick next to the symbol. This means that Docmail can provide...
March 21st, 2023 1260 views 0 likes
Print options - Tick here to choose whether your letter is printed in black and white or colour, and on...
March 21st, 2023 1195 views 0 likes
You can also use the Envelope Preference section to say how any of your mail that is undeliverable is managed. ...
March 21st, 2023 1096 views 0 likes
You can choose not to have an address panel added to your output document (letter) and placed on the outer...
March 21st, 2023 1360 views 0 likes
At the View Proof stage you can see a proof showing how your letter will look when printed, by clicking...
March 23rd, 2023 1058 views 0 likes
Your order can be paid for directly by credit/debit card, or you can pay from your account if there is...
March 23rd, 2023 1172 views 0 likes
The data intelligence feature lets you target different sets of customers on the same mailing by adding a control field...
March 21st, 2023 1092 views 0 likes
Once you have completed the data intelligence preparation, your documents will need to be uploaded to our Docmail system in...
March 23rd, 2023 1189 views 0 likes
Docmail will create a sample proof output, usually from the first address in the mailing. On the address page, if...
July 5th, 2023 906 views 0 likes
The white space functionality is designed to ensure none of your document content is covered by the automatic white border...
February 26th, 2024 783 views 2 likes